Comments on: Seagate Barracuda 7200 1.5 TB 7200RPM SATA 3Gb/s 32MB Cache 3.5 Inch Internal Hard Drive ST31500341AS-Bare Drive http://www.uaecomputers.net/leads/seagate-barracuda-7200-1-5-tb-7200rpm-sata-3gbs-32mb-cache-3-5-inch-internal-hard-drive-st31500341as-bare-drive Buy Sell Trade Leads of New or Used Computers & Accessories in UAE & WorldWide Mon, 31 Oct 2011 04:07:26 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Seval Gunes http://www.uaecomputers.net/leads/seagate-barracuda-7200-1-5-tb-7200rpm-sata-3gbs-32mb-cache-3-5-inch-internal-hard-drive-st31500341as-bare-drive/comment-page-1#comment-367 Seval Gunes Wed, 30 Jun 2010 17:09:50 +0000 http://www.uaecomputers.net/leads/seagate-barracuda-7200-1-5-tb-7200rpm-sata-3gbs-32mb-cache-3-5-inch-internal-hard-drive-st31500341as-bare-drive#comment-367 <i>Review by Seval Gunes for <a href="http://www.amazon.com/Seagate-Barracuda-7200RPM-Internal-ST31500341AS-Bare/dp/B00066IJPQ%3FSubscriptionId%3DAKIAIRS5VMUZ3NFOOWBA%26tag%3Dhttpwwwcosmos-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3DB00066IJPQ" rel="nofollow">Seagate Barracuda 7200 1.5 TB 7200RPM SATA 3Gb/s 32MB Cache 3.5 Inch Internal Hard Drive ST31500341AS-Bare Drive</a></i> <b>Rating: <img src="http://www.uaecomputers.net/leads/wp-content/plugins/WPRobot3/images/1.png" ></b> Just read all the other 1 star reviews here and on other sites (rhymes with "egg"). As everybody has written, there is a serious problem with these drives. Besides the DOE and early failures the most reported problem is the freezing. I bought 3 of these for my HTPC and whenever I play anything (VIDEO_TS, mkv, avi, divx...) I consistently get after 3-5 minutes freezing for about 1-2 minutes. It is very annoying in a HTPC but in a RAID this spells disaster. The worst part of this is that Seagate is doing the "head in the sand" tech support. This reminds me of the Intel P4 math error when Intel initially stated that it wasn't a problem, then that it was not a big deal and then finally replaced all those faulty CPU's. <br />Apparently nobody at Seagate has the guts and brains to come forward and call a spade a spade. <br />Nobody should buy any more Seagate drives until they post a fix on the main product page or the main tech support page. I went to the Seagate forums and there are many messages of people calling and emailing and just being ignored for weeks. There are even firmware updates on bittorrent (WTF?). What kind of company deserts their customers to the point that they have to search on torrents for a solution??? <br />I just hope that a big Class-Action law firm will loose their data with these drives and take them to the cleaners. Any company that has this much disdain for their customers should be severely punished. At least the CTO and the responsible persons for tech support and customer service should be fired. <br />Maybe an internet-wide Seagate boycott will wake them up! Review by Seval Gunes for Seagate Barracuda 7200 1.5 TB 7200RPM SATA 3Gb/s 32MB Cache 3.5 Inch Internal Hard Drive ST31500341AS-Bare Drive
Rating:
Just read all the other 1 star reviews here and on other sites (rhymes with “egg”). As everybody has written, there is a serious problem with these drives. Besides the DOE and early failures the most reported problem is the freezing. I bought 3 of these for my HTPC and whenever I play anything (VIDEO_TS, mkv, avi, divx…) I consistently get after 3-5 minutes freezing for about 1-2 minutes. It is very annoying in a HTPC but in a RAID this spells disaster. The worst part of this is that Seagate is doing the “head in the sand” tech support. This reminds me of the Intel P4 math error when Intel initially stated that it wasn’t a problem, then that it was not a big deal and then finally replaced all those faulty CPU’s.

Apparently nobody at Seagate has the guts and brains to come forward and call a spade a spade.

Nobody should buy any more Seagate drives until they post a fix on the main product page or the main tech support page. I went to the Seagate forums and there are many messages of people calling and emailing and just being ignored for weeks. There are even firmware updates on bittorrent (WTF?). What kind of company deserts their customers to the point that they have to search on torrents for a solution???

I just hope that a big Class-Action law firm will loose their data with these drives and take them to the cleaners. Any company that has this much disdain for their customers should be severely punished. At least the CTO and the responsible persons for tech support and customer service should be fired.

Maybe an internet-wide Seagate boycott will wake them up!

]]> By: John Davidson http://www.uaecomputers.net/leads/seagate-barracuda-7200-1-5-tb-7200rpm-sata-3gbs-32mb-cache-3-5-inch-internal-hard-drive-st31500341as-bare-drive/comment-page-1#comment-366 John Davidson Wed, 30 Jun 2010 16:22:32 +0000 http://www.uaecomputers.net/leads/seagate-barracuda-7200-1-5-tb-7200rpm-sata-3gbs-32mb-cache-3-5-inch-internal-hard-drive-st31500341as-bare-drive#comment-366 <i>Review by John Davidson for <a href="http://www.amazon.com/Seagate-Barracuda-7200RPM-Internal-ST31500341AS-Bare/dp/B00066IJPQ%3FSubscriptionId%3DAKIAIRS5VMUZ3NFOOWBA%26tag%3Dhttpwwwcosmos-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3DB00066IJPQ" rel="nofollow">Seagate Barracuda 7200 1.5 TB 7200RPM SATA 3Gb/s 32MB Cache 3.5 Inch Internal Hard Drive ST31500341AS-Bare Drive</a></i> <b>Rating: <img src="http://www.uaecomputers.net/leads/wp-content/plugins/WPRobot3/images/1.png" ></b> Watch Video Here: http://www.amazon.com/review/RTDLE9UXAGERG Review by John Davidson for Seagate Barracuda 7200 1.5 TB 7200RPM SATA 3Gb/s 32MB Cache 3.5 Inch Internal Hard Drive ST31500341AS-Bare Drive
Rating:
Watch Video Here: http://www.amazon.com/review/RTDLE9UXAGERG

]]> By: Ralph E. Richardson http://www.uaecomputers.net/leads/seagate-barracuda-7200-1-5-tb-7200rpm-sata-3gbs-32mb-cache-3-5-inch-internal-hard-drive-st31500341as-bare-drive/comment-page-1#comment-365 Ralph E. Richardson Wed, 30 Jun 2010 15:44:53 +0000 http://www.uaecomputers.net/leads/seagate-barracuda-7200-1-5-tb-7200rpm-sata-3gbs-32mb-cache-3-5-inch-internal-hard-drive-st31500341as-bare-drive#comment-365 <i>Review by Ralph E. Richardson for <a href="http://www.amazon.com/Seagate-Barracuda-7200RPM-Internal-ST31500341AS-Bare/dp/B00066IJPQ%3FSubscriptionId%3DAKIAIRS5VMUZ3NFOOWBA%26tag%3Dhttpwwwcosmos-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3DB00066IJPQ" rel="nofollow">Seagate Barracuda 7200 1.5 TB 7200RPM SATA 3Gb/s 32MB Cache 3.5 Inch Internal Hard Drive ST31500341AS-Bare Drive</a></i> <b>Rating: <img src="http://www.uaecomputers.net/leads/wp-content/plugins/WPRobot3/images/5.png" ></b> Here's the "consumable" snippet from an email that was sent to tech support/sales/AE's, etc.: <br /> <br />Seagate 1.5TB Customers, <br /> <br />Some Seagate Barracuda 7200.11 1.5TB hard drives may show uncharacteristic <br />operation when used with Mac and Linux operating systems in multi-drive <br />configurations. Users may experiences pauses in video streaming applications <br />or a dropped drive from RAID arrays. Customers seeing these symptoms should <br />contact Seagate Technical Support for a firmware upgrade. <br /> <br />In order to assure the proper application of the new firmware, please email a <br />description of the issues youre seeing to Seagate ([...]) <br />Please include the following disk drive information: model number, serial <br />number and current firmware revision. Also, please describe your <br />system,operating system and the application in use when the issue arose. We <br />will respond, promptly, to your email request with appropriate instructions. Review by Ralph E. Richardson for Seagate Barracuda 7200 1.5 TB 7200RPM SATA 3Gb/s 32MB Cache 3.5 Inch Internal Hard Drive ST31500341AS-Bare Drive
Rating:
Here’s the “consumable” snippet from an email that was sent to tech support/sales/AE’s, etc.:

Seagate 1.5TB Customers,

Some Seagate Barracuda 7200.11 1.5TB hard drives may show uncharacteristic

operation when used with Mac and Linux operating systems in multi-drive

configurations. Users may experiences pauses in video streaming applications

or a dropped drive from RAID arrays. Customers seeing these symptoms should

contact Seagate Technical Support for a firmware upgrade.

In order to assure the proper application of the new firmware, please email a

description of the issues youre seeing to Seagate ([...])

Please include the following disk drive information: model number, serial

number and current firmware revision. Also, please describe your

system,operating system and the application in use when the issue arose. We

will respond, promptly, to your email request with appropriate instructions.

]]> By: John Smiley http://www.uaecomputers.net/leads/seagate-barracuda-7200-1-5-tb-7200rpm-sata-3gbs-32mb-cache-3-5-inch-internal-hard-drive-st31500341as-bare-drive/comment-page-1#comment-364 John Smiley Wed, 30 Jun 2010 15:26:55 +0000 http://www.uaecomputers.net/leads/seagate-barracuda-7200-1-5-tb-7200rpm-sata-3gbs-32mb-cache-3-5-inch-internal-hard-drive-st31500341as-bare-drive#comment-364 <i>Review by John Smiley for <a href="http://www.amazon.com/Seagate-Barracuda-7200RPM-Internal-ST31500341AS-Bare/dp/B00066IJPQ%3FSubscriptionId%3DAKIAIRS5VMUZ3NFOOWBA%26tag%3Dhttpwwwcosmos-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3DB00066IJPQ" rel="nofollow">Seagate Barracuda 7200 1.5 TB 7200RPM SATA 3Gb/s 32MB Cache 3.5 Inch Internal Hard Drive ST31500341AS-Bare Drive</a></i> <b>Rating: <img src="http://www.uaecomputers.net/leads/wp-content/plugins/WPRobot3/images/1.png" ></b> Update: I wrote this review before a firmware update was made available and my comments reflect the situation at the time. When the updates were made available, I flashed my 5 drives and they've been working fine ever since. I'd change the rating to a 4 star if the editor allowed. <br /> <br />I and many others have been experiencing serious problems with these drives including: <br /> <br />* dropping out of RAID configurations for no apparent reason <br />* being ejected from a RAID configuration due to read / write errors <br />* freezing for up to 30 seconds <br /> <br />These problems have been reported on Linux, Vista, XP, and OS X and appear to be related to how the drives flush their write cache. In many cases, the drives work fine for days or weeks before problems appear. In my case, I bought five of these for my Qnap TS-509 Pro and they worked great for about two weeks under various read / write loads. Since then, I've had all three of the problems mentioned above on different drives and they are growing progressively worse. The latest problem was three of the five drives disappearing from the RAID5 volume while I was attempting to copy the files to a different NAS. <br /> <br />A work-around that has been successful for some is to disable the disk write cache. Other than the obvious performance penalty and reduced lifespan this causes, some systems do not provide a means of disabling disk write cache (such as the Qnap). <br /> <br />References to these problems can be found on many forum threads: <br /> <br />Qnap: http://forum.qnap.com/viewtopic.php?f=142&t=8826 <br />Netgear: http://www.readynas.com/forum/viewtopic.php?f=20&t=20435&start=60&st=0&sk=t&sd=a <br />Synology: http://www.synology.com/enu/forum/viewtopic.php?f=26&p=47101 <br />AVSForum: http://www.avsforum.com/avs-vb/showthread.php?t=1080005 <br />macrumors: http://forums.macrumors.com/showthread.php?t=571843 <br />Ubuntu: http://ubuntuforums.org/showthread.php?t=933053 <br />Slashdot: http://hardware.slashdot.org/comments.pl?sid=1003109&cid=25458241 <br />Amazon: http://www.amazon.com/review/product/B00066IJPQ/ref=dp_top_cm_cr_acr_txt?_encoding=UTF8&showViewpoints=1 <br /> <br />The most informative thread may be found on Seagate's own support forum, where it appears Seagate is blaming everyone but themselves for the problem: <br /> <br />http://forums.seagate.com/stx/board/message?board.id=ata_drives&thread.id=2390&view=by_date_ascending&page=1 <br /> <br /> Review by John Smiley for Seagate Barracuda 7200 1.5 TB 7200RPM SATA 3Gb/s 32MB Cache 3.5 Inch Internal Hard Drive ST31500341AS-Bare Drive
Rating:
Update: I wrote this review before a firmware update was made available and my comments reflect the situation at the time. When the updates were made available, I flashed my 5 drives and they’ve been working fine ever since. I’d change the rating to a 4 star if the editor allowed.

I and many others have been experiencing serious problems with these drives including:

* dropping out of RAID configurations for no apparent reason

* being ejected from a RAID configuration due to read / write errors

* freezing for up to 30 seconds

These problems have been reported on Linux, Vista, XP, and OS X and appear to be related to how the drives flush their write cache. In many cases, the drives work fine for days or weeks before problems appear. In my case, I bought five of these for my Qnap TS-509 Pro and they worked great for about two weeks under various read / write loads. Since then, I’ve had all three of the problems mentioned above on different drives and they are growing progressively worse. The latest problem was three of the five drives disappearing from the RAID5 volume while I was attempting to copy the files to a different NAS.

A work-around that has been successful for some is to disable the disk write cache. Other than the obvious performance penalty and reduced lifespan this causes, some systems do not provide a means of disabling disk write cache (such as the Qnap).

References to these problems can be found on many forum threads:

Qnap: http://forum.qnap.com/viewtopic.php?f=142&t=8826

Netgear: http://www.readynas.com/forum/viewtopic.php?f=20&t=20435&start=60&st=0&sk=t&sd=a

Synology: http://www.synology.com/enu/forum/viewtopic.php?f=26&p=47101

AVSForum: http://www.avsforum.com/avs-vb/showthread.php?t=1080005

macrumors: http://forums.macrumors.com/showthread.php?t=571843

Ubuntu: http://ubuntuforums.org/showthread.php?t=933053

Slashdot: http://hardware.slashdot.org/comments.pl?sid=1003109&cid=25458241

Amazon: http://www.amazon.com/review/product/B00066IJPQ/ref=dp_top_cm_cr_acr_txt?_encoding=UTF8&showViewpoints=1

The most informative thread may be found on Seagate’s own support forum, where it appears Seagate is blaming everyone but themselves for the problem:

http://forums.seagate.com/stx/board/message?board.id=ata_drives&thread.id=2390&view=by_date_ascending&page=1

]]> By: Honest Guy http://www.uaecomputers.net/leads/seagate-barracuda-7200-1-5-tb-7200rpm-sata-3gbs-32mb-cache-3-5-inch-internal-hard-drive-st31500341as-bare-drive/comment-page-1#comment-363 Honest Guy Wed, 30 Jun 2010 14:46:10 +0000 http://www.uaecomputers.net/leads/seagate-barracuda-7200-1-5-tb-7200rpm-sata-3gbs-32mb-cache-3-5-inch-internal-hard-drive-st31500341as-bare-drive#comment-363 <i>Review by Honest Guy for <a href="http://www.amazon.com/Seagate-Barracuda-7200RPM-Internal-ST31500341AS-Bare/dp/B00066IJPQ%3FSubscriptionId%3DAKIAIRS5VMUZ3NFOOWBA%26tag%3Dhttpwwwcosmos-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3DB00066IJPQ" rel="nofollow">Seagate Barracuda 7200 1.5 TB 7200RPM SATA 3Gb/s 32MB Cache 3.5 Inch Internal Hard Drive ST31500341AS-Bare Drive</a></i> <b>Rating: <img src="http://www.uaecomputers.net/leads/wp-content/plugins/WPRobot3/images/5.png" ></b> NEVER SHOULD HAVE HAPPENED: <br />I've watched the issue with these drives carefully for about 2 months. It looks like Seagate solved the problem and that a vocal few were ever really affected. By few I mean relative to the thousands sold. And I am not defending Seagate. This whole fiasco was unacceptable. <br /> <br />MY SYSTEM: <br />I picked up 8 of these drives. I'm running them in 4 separate DLink DNS-321 RAID boxes. I've copied about 4TB of data back and forth across them for days. My only firmware update needed was for the DLink so that it could properly handle the new 1.5TB drives. <br /> <br />In the end I believe all is well with both the drives and the DLink DNS-321. I will of course update this review immediately if I see any problems. <br /> <br />PERFORMANCE: <br />We are able to watch movies from this drive arrangement on 3 computers simultaneously across a 100mb network from the same drive while adding new files to the drive from a 4th computer. <br /> <br />This means I can be adding movies unattended to the system while watching an Epic Man movie on the plasma in the living room... while the kids are watching Monsters Inc in the bedroom... and the wife is off watching some chic flick in the Den. :) <br /> <br />The combination of DLink and these 1.5TB drives is fantastic and seems as stable as the WD 1TBs I was using previously. <br /> <br />PROPER DIAGNOSIS: <br />Don't confuse your drive DIEING after a week with the previous firmware problems of this particular drive. Blame the vendor that shipped the drive like it could bounce ! <br /> <br />ON A SIDE NOTE: <br />I will say I am sick of Amazon, Tiger and other vendors shipping hard drives like they are indestructible ROCKS. Even if they arrive working, this inadequate packaging is certainly taking years off the life of our drives. One of my 8 arrived DEAD as a brick thanks to this nonsense. I am furious about this issue ! <br /> <br />Will it take a class action to stop this behavior of guaranteeing future drive sales by damaging todays drives through deliberate mishandling of our purchases ?! Wake up AMAZON ! Wake up TIGER ! <br /> <br />UPDATE: Dec 14 2009 <br />One year later, I own 22 of these drives now. 12 are running daily in DNS-321 Raid boxes. The other 10 are used as back up drives in a drop in SATA adapter. No failures since 2 in the first few weeks, I believe due to poor packaging. About 6 of my drives came with the BAD firmware. I never had issues with that either. Call me blessed. I just think the DNS-321 and these drives work very well together. Review by Honest Guy for Seagate Barracuda 7200 1.5 TB 7200RPM SATA 3Gb/s 32MB Cache 3.5 Inch Internal Hard Drive ST31500341AS-Bare Drive
Rating:
NEVER SHOULD HAVE HAPPENED:

I’ve watched the issue with these drives carefully for about 2 months. It looks like Seagate solved the problem and that a vocal few were ever really affected. By few I mean relative to the thousands sold. And I am not defending Seagate. This whole fiasco was unacceptable.

MY SYSTEM:

I picked up 8 of these drives. I’m running them in 4 separate DLink DNS-321 RAID boxes. I’ve copied about 4TB of data back and forth across them for days. My only firmware update needed was for the DLink so that it could properly handle the new 1.5TB drives.

In the end I believe all is well with both the drives and the DLink DNS-321. I will of course update this review immediately if I see any problems.

PERFORMANCE:

We are able to watch movies from this drive arrangement on 3 computers simultaneously across a 100mb network from the same drive while adding new files to the drive from a 4th computer.

This means I can be adding movies unattended to the system while watching an Epic Man movie on the plasma in the living room… while the kids are watching Monsters Inc in the bedroom… and the wife is off watching some chic flick in the Den. :)

The combination of DLink and these 1.5TB drives is fantastic and seems as stable as the WD 1TBs I was using previously.

PROPER DIAGNOSIS:

Don’t confuse your drive DIEING after a week with the previous firmware problems of this particular drive. Blame the vendor that shipped the drive like it could bounce !

ON A SIDE NOTE:

I will say I am sick of Amazon, Tiger and other vendors shipping hard drives like they are indestructible ROCKS. Even if they arrive working, this inadequate packaging is certainly taking years off the life of our drives. One of my 8 arrived DEAD as a brick thanks to this nonsense. I am furious about this issue !

Will it take a class action to stop this behavior of guaranteeing future drive sales by damaging todays drives through deliberate mishandling of our purchases ?! Wake up AMAZON ! Wake up TIGER !

UPDATE: Dec 14 2009

One year later, I own 22 of these drives now. 12 are running daily in DNS-321 Raid boxes. The other 10 are used as back up drives in a drop in SATA adapter. No failures since 2 in the first few weeks, I believe due to poor packaging. About 6 of my drives came with the BAD firmware. I never had issues with that either. Call me blessed. I just think the DNS-321 and these drives work very well together.

]]>